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Shipping Policy

At CASE 4 YOU (C4U), we are committed to providing a seamless and efficient shopping experience for our customers. This includes ensuring timely and reliable delivery of your orders. Please take a moment to review our Shipping Policy to understand how we handle shipping and delivery of our products.

  1. Shipping Locations: We currently offer shipping services within the Sweden. We are working towards expanding our shipping services to international locations in the future.

  2. Shipping Methods: We offer several shipping options to cater to your needs, including standard shipping, expedited shipping, and same-day delivery (where available). The shipping methods available for your order will be displayed during the checkout process, and you can choose the one that suits your requirements.

  3. Processing Time: Orders are typically processed within 1-3 business days from the date of purchase. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

  4. Shipping Time: Shipping time depends on the selected shipping method and your location. Estimated delivery times will be provided during the checkout process, and they can vary based on your proximity to our distribution centers.

  5. Shipping Fees: Shipping fees are calculated based on the weight of the products in your order, the shipping method you choose, and your location. The exact shipping cost will be displayed during the checkout process before you confirm your purchase.

  6. Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment and estimate its delivery date.

  7. Delivery Attempts: Our shipping carriers will make multiple attempts to deliver your package. If no one is available to receive the delivery, a notice will be left at your address with instructions on how to reschedule delivery or pick up the package from a local facility.

  8. Shipping Delays: While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may cause shipping delays. We appreciate your understanding in such situations.

  9. Lost or Damaged Packages: In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.

  10. Shipping Restrictions: Certain products, such as electric scooters and camping equipment, may have specific shipping restrictions or requirements due to their size, weight, or hazardous nature. Please review the product details and any shipping restrictions associated with individual items before making a purchase.

If you have any questions or need further assistance regarding our Shipping Policy, please feel free to contact our customer support team. We are here to help make your shopping experience with CASE 4 YOU (C4U) as smooth as possible.

Last Updated: 10/07/2023